Refund policy

At Crystal Onia, every piece is designed with attention to detail and timeless elegance.

If your order does not meet your expectations, returns are accepted within 14 days of delivery.

Returned items must remain unused and in their original condition.

Once your return has been received and approved, the refund will be issued to the original payment method.

Crystal Onia reserves the right to refuse returns that do not meet our conditions.